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Technical Support

Digital|Tyneside - Gateshead|Ref: 010502

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Type of work: Full Time

Job Location: Tyneside - Gateshead

Salary: Up to £28k

Our client, a successful IT organisation based in Gateshead, are looking for a dedicated Technical Support candidate to join their team.

As Technical Support, you will work with a wide range of small and large customers, working on a variety of IT projects on a day to day basis.

Skills & Experience:

  • Experience using Microsoft Windows server & client operating systems.
  • Understanding of Microsoft Exchange, Office 365 and Microsoft Office.
  • Experience in server virtualisation (VMware, Hyper-V etc).
  • Experience working with Network Attached Storage (NAS).
  • Knowledge of TCP/IP and associated technologies (DNS, WINS, DHCP).
  • Basic understanding of Firewalls including NAT and Firewall Rules.
  • Knowledge of anti-virus, anti-spyware and anti-spam.
  • Experience of the following would be beneficial: Small Business Server, Storage Area Networks, Telephony including Voice-over-IP (VoIP), Remote Desktop Services and Cloud Services.

Role & Responsibilities:

  • IT support for a range of clients.
  • Assist with the management, upkeep and enhancement of internal systems.
  • Work from the office and onsite with customers when necessary.
  • Produce quotations for IT projects.
  • Continually improve knowledge of IT systems in use.

If this sounds like the job for you, click “apply” and one of our consultants will be in touch to tell you more.


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